Utiliterra aims to ensure full satisfaction with each purchase. If you are not completely satisfied with your purchase, you may return your item(s) within 10 calendar days after notification of delivery by carrier.

To return an item, the following conditions must be met:
• Returns must be made within 10 calendar days of delivery.
• The returned item(s) must be in unworn and complete.

Once item(s) are received and inspected, reimbursement will be issued for returned items. If an exchange is being made, the customer will be required to purchase the desired item. We are not responsible for risk of loss or damage during return shipment. Return shipping cost will be paid by the customer.

If you received an incorrect item, please reach out to us directly at christophe@utiliterra.com.

• Place all items you wish to return in their original packaging, including any hangtags, and send using the attached courier of your choice.
• We will notify you as soon as your item is received and processed.
• If you decide to place a new order, the cost of shipping will not be included and will have to be paid again.